Our livelihood depends on your satisfaction. A huge amount of our work comes from customer recommendations, so your guarantee of excellent
service and workmanship comes from our determination to protect our hard earned reputation.
We provide a full 12 month guarantee on
all of our work.
All
materials and products are covered by full manufacturers' warrantees and our labour is backed by our own guarantee of workmanship. We also undertake to take up customer complaints or queries
with manufacturers whenever possible.
We will call free of charge to
inspect work and advise customers on the most appropriate course of
action, where required.
Any defects arising from faulty
installation or repair work, that may require rectification, and that
occur within the guarantee period, are treated as a priority and will be
dealt with at the customer's earliest possible convenience.
Problems
which arise outside our standard guarantee period may also be
rectified free of charge, or at a partial charge, at our discretion. If you require further information or
fail to be completely satisfied with any work carried out by ourselves then please contact us on 020 8940 7627.Email: konradpiercy@btinternet.com |