Guarantee

Our livelihood depends on your satisfaction.  A huge amount of our work comes from customer recommendations, so your guarantee of excellent service and workmanship comes from our determination to protect our hard earned reputation.

We provide a full 12 month guarantee on all of our work.

All materials and products are covered by full manufacturers' warrantees and our labour is backed by our own guarantee of workmanship.  We also undertake to take up customer complaints or queries with manufacturers whenever possible.

We will call free of charge to inspect work and advise customers on the most appropriate course of action, where required. 

Any defects arising from faulty installation or repair work, that may require rectification, and that occur within the guarantee period, are treated as a priority and will be dealt with at the customer's earliest possible convenience.

Problems which arise outside our standard guarantee period may also be rectified free of charge, or at a partial charge, at our discretion.

If you require further information or fail to be completely satisfied with any work carried out by ourselves then please contact us on 020 8940 7627.

Email: konradpiercy@btinternet.com

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